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Policies at GiGi's

BECAUSE WE CARE

We founded GiGi's with one goal in mind: giving our customers a fair, rewarding and enjoyable
shopping experience. We conduct business according to the same values, knowing that better
service equals loyal customers. Our store policies are detailed below, please have a look and
contact us if you want to learn more!


Return Policy

We sincerely hope you LOVE your purchase, but if for some reason you do not, you can return your item for a
store credit. This applies to regular-priced items only.
  • To receive Store Credit, please contact us first through email. A store credit will not be issued if you do not contact us first within 7 days of shipment date.
  • We cannot guarantee stock for a returned item.
  • If you have received an incorrect, defective, or damaged item, please contact us immediately or no later than 7 days of the original shipment date.
  • Items must be unaltered with all tags still in place.
  • Once approved, please return items to: 5506 Hwy 19 Zachary, LA 70791
  • The buyer is responsible for ALL shipping costs, please retain tracking and/or insurance information, as we are not responsible for lost/damaged shipments.

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Our Shipping Policy

All in stock items are available and ready for immediate shipment. Shipping can take from 3-5 business days depending on your location. All orders are shipped via USPS mail and we do not ship on weekends or holidays.
Orders will be shipped to the address provided by the customer when placing an order. GiGi's is not responsible for any lost items due to incorrect addresses. If the order is returned to GiGi's due to invalid or incorrect address, the customer will be responsible for additional shipping fees and must pay for fees before the order can be reshipped to the correct address.
Customers will receive an email update with a tracking number as soon as the order has been shipped. The tracking information will be updated periodically and can take up to two days for the system to update.
Please be aware that GiGi's is not responsible for any shipping errors made by the postal service or for orders lost or stolen during transit. Once your order leaves our facility and is in the hands of the shipping carrier, we are no longer responsible for it and it is out of our control. We cannot refund or replace items that do not make it to you. All priority items are insured up to $50.00.

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Order Today 225-305-5654